Help with Accommodated
Need help with Accommodated? Here's how we can help.
Help & Guide
Find step-by-step guidance on getting started, using features, preferences and managing your data.
Browse Accommodated Help & GuideStart here
- Getting started
Open Help me here on the main screen or supported entry screens to see relevant topics first.
- Choosing your jurisdiction
Choose the country where you work in More › Preferences › Rights framework.
- Deciding whether to disclose
Disclosure means telling an employer enough about a health condition, disability, or work-related limitation for them to understand what support may be needed.
- Demo mode
Demo Mode lets you explore Accommodated with sample conditions, limitations, requests, and plans before entering real information.
Your data
Keep a copy of important records before changing devices or deleting data. Optional sync and sharing are separate from files you choose to export. The Accommodated privacy policy explains what is stored and the available deletion controls.
More answers
Will my employer see anything I write in this app?
Only what you choose to send them. Accommodated stores your notes, drafts, accommodation research, and conversation log on your device. Nothing is shared with your employer, HR, occupational health, or your manager unless you export a document or send a letter yourself. The app is your private workspace.
Which countries does it support?
Launch jurisdictions are the UK, US, Australia, Canada, New Zealand, and Ireland. Rights reference content is source-backed for each country, with full packs for UK, US, Australia, and Canada and lighter packs for New Zealand and Ireland.
Is Accommodated a subscription?
No. Accommodated+ is a lifetime purchase for this app — currently £4.99. There is no standalone Accommodated subscription. Workplace accommodation issues are episodic, so a lifetime unlock is a better fit than a recurring charge.
What does the free version include?
The free version helps you find possible adjustments, understand general workplace-rights language, think through disclosure, use Access to Work guidance, and draft initial request letters. It includes the Accommodation Finder, Rights Reference, Limitation Translator, Disclosure Guide, UK Access to Work helper, and the data controls you need to use the app safely.
What does Accommodated+ unlock?
Accommodated+ unlocks deeper request-management and evidence tools: extra letter templates (follow-up, escalation, appeal, return-to-work, academic), a reusable personal accommodation catalogue, conversation timeline records, evidence-pack PDF export, return-to-work planning, evidence insights, disclosure worksheet export, and evidence paragraphs added to letters from compatible local suite context.
Is this legal advice?
No. Accommodated is a communication aid, not legal advice. It provides general workplace-rights information and drafting tools drawn from public guidance — JAN, ACAS, condition-specific charity resources, and similar sources — but it does not decide whether you are legally disabled, whether an employer has acted lawfully, or which formal complaint route applies. For complex situations, urgent deadlines, tribunal claims, EEOC charges, WRC complaints, formal disputes, dismissal, or redundancy, speak to a union representative, employment lawyer, legal clinic, government body, or another qualified adviser in your country.
Can I restore my purchase?
Yes. Previous Accommodated+ purchases can be restored in the app from the Accommodated+ screen.
Is my data private?
Yes. Accommodated has no account, no analytics, no advertising SDKs, and no developer server for your records. Your data is stored on your device by default. Optional iCloud sync uses your personal iCloud account. PDF export, evidence-pack export, CSV export, backup, and sharing happen only when you choose them. See the full privacy statement at cocoacorn.com/accommodated/privacy.
Contact Us
Still need help? Tell us what you were trying to do, what happened, and your app and iOS versions if you know them. We typically respond within 24–48 hours.
Fill out our contact form →Purchases and billing
Accommodated includes a free tier. See the pricing page for optional upgrades. Purchases are made inside the app and billed by Apple.
If a purchase is missing, contact us so we can help. For refund requests, follow Apple’s refund instructions. Apple determines refund eligibility.