Help with Tended

Need help with Tended? Here's how we can help.

Help & Guide

Find step-by-step guidance on getting started, using features, preferences and managing your data.

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Getting started
Tended is a journal for recording how your condition affects you day to day.
Using the journal
Open More > Preferences > Journal Overview Style to choose stacked cards, compact cards,...
Rating and insight displays
Rating Style and Insight Detail change how controls and results are presented.
App language
Tended follows the language selected for the app in system Settings.

Your data

Keep a copy of important records before changing devices or deleting data. Optional sync and sharing are separate from files you choose to export. The Tended privacy policy explains what is stored and the available deletion controls.

More answers

Can I bring my history from Bearable or Daylio?

Yes. Tended imports CSV exports from Bearable, Daylio, generic CSV, and Tended’s own format. Open More → Data → Import Data, choose the file, and review the preview and duplicate-handling options before confirming. Keep your original file and back up existing Tended data first. CSV formats vary, and CSV does not include everything in a full backup.

What’s the difference between free and Tended+?

The free tier is the complete journal: unlimited entries, condition starter sets, body map, bowel, period, energy, sleep, Apple Health, Apple Watch, complications, widgets, one-month charts, and CSV import. Tended+ is a £34.99 lifetime unlock that adds the analysis layer — correlations, flare warnings, trigger experiments, Body Budget pacing, Doctor Mode, appointment and evidence PDF reports, extended history, and CSV export.

What does Tended+ include?

Extended history beyond one month, 12-domain correlations with delayed effects, Visual Cascade, pinned factors, flare warnings, trigger experiments, Body Budget pacing, condition comparison, Doctor Mode, appointment-ready health reports, focused evidence reports such as POTS, PEM, flare timeline, and body-map progression PDFs, and CSV export.

Is Tended a subscription?

New Tended+ purchases use a one-time lifetime unlock. The free journal stays free. If you bought an older monthly or annual subscription, check its status in your Apple Account; legacy purchases can still be restored. The optional seven-day Tended+ trial ends automatically without a charge.

Which devices does Tended support?

Tended runs on iPhone, iPad, and Apple Watch. Full editor and quick-capture on Watch; insights, Doctor Mode, and Visual Cascade on iPhone and iPad. Find Help & Guide in the app’s More area.

Does Tended give medical advice?

We’re not a doctor. Tended is a personal health companion — it captures what you tell it and surfaces patterns, but it can’t diagnose, treat, or replace clinical judgement. Correlations, flare warnings, and summaries are based on your self-reported entries, not clinically validated trials. Use Tended to bring better information to the appointment, not to skip it.

Is my data private?

Yes. We do not collect any data. Tended has no user accounts, no analytics, and no third-party SDKs. Your journal stays on your device or your personal iCloud. See the full privacy statement at cocoacorn.com/privacy.

Contact Us

Still need help? Tell us what you were trying to do, what happened, and your app and iOS versions if you know them. We typically respond within 24–48 hours.

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Purchases and billing

Tended includes a free tier. See the pricing page for optional upgrades. Purchases are made inside the app and billed by Apple.

If a purchase is missing, contact us so we can help. For refund requests, follow Apple’s refund instructions. Apple determines refund eligibility.