Documented Help & Guide
Find an answer, explore a feature or work through a task at your own pace.
English help · Reference release 1.0.3
36 topics available
Getting started
Welcome to Documented
Documented helps you keep dated records of how a health condition or disability affects everyday activities.
Getting started
Create your first log
Open Today and tap New log or Add to today's log.
Getting started
Your claim profile
Your claim profile holds the basics used by the Activities tab and Claim Evidence Report: your name, claim type, jurisdiction, conditions, and claim-stage dates.
Getting started
What stays free
Daily evidence capture and control of your own data stay free.
Getting started
Demo mode
Demo mode uses a separate local store containing fictional sample evidence. It is useful for exploring the app or showing someone how Documented works.
Daily journal
Daily evidence log
A daily log is a dated record of what happened that day. A one-line note can still be useful.
Daily journal
Severity levels
When you add an activity entry, Documented asks how you managed it on this day.
Daily journal
Same as yesterday
For sustained bad periods, tap “Same as yesterday” to copy the previous day’s activity entries onto today in one tap.
Daily journal
Photo evidence
A photo can add context to a dated log, such as an aid in use, adapted equipment, a pill organiser, or a visible symptom.
PIP (UK)
How PIP works
PIP (Personal Independence Payment) is a UK benefit for people with a long-term condition that affects daily life or mobility. It has nothing to do with whether you work.
PIP (UK)
The 12 PIP activities
Daily living: 1. Preparing food · 2. Taking nutrition · 3. Managing therapy or monitoring a condition · 4. Washing and bathing · 5. Managing toilet needs · 6. Dressing and undressi
PIP (UK)
Points and the threshold
A standard award needs 8 points in a component; an enhanced award needs 12. Points are summed across activities within a component — you can reach the threshold by scoring moderate
PIP (UK)
The reliably test
For a descriptor to apply, DWP guidance considers whether the activity can be completed reliably: safely, to an acceptable standard, repeatedly, and in a reasonable time.
SSDI (US)
How SSDI works
SSDI (Social Security Disability Insurance) is a US federal benefit for people with a long-term medical condition preventing substantial gainful activity. Claims are heavily docume
SSDI (US)
SSR 14-1p (ME/CFS)
Social Security Ruling 14-1p sets out how ME/CFS claims are evaluated. It considers longitudinal medical evidence and may also consider information from nonmedical sources, such as
Patterns & variability
Why variability matters
Disability benefits decisions may consider how your ability changes over weeks and months, not just a single good or bad day. Documented helps you organise a dated record of that p
Patterns & variability
The variability calendar
Open Activities → Variability tracker, then choose an activity to see its calendar. The calendar shows which logged days included that activity and how severely it affected you.
Patterns & variability
Variability statistics
Open Activities → Variability tracker and choose an activity to see affected logged days, percentage, severity mix, and calendar.
Evidence reports
Generating the report
Open Report, choose a date range and report contents, then tap Create report. Documented assembles a PIP- or focused SSDI-shaped Claim Evidence Report from the records you select.
Evidence reports
What the PDF includes
The Claim Evidence Report includes a cover page with your claim details and sections grouped by PIP activity or focused SSDI criterion.
Evidence reports
Tended, Metered, Tolerated and Steadied
If Tended, Metered, Tolerated, or Steadied have produced compatible summaries on the same device, Documented can offer them as an optional report section. The Report screen shows w
Evidence reports
Why is my report blocked?
If the Generate button is greyed out and an error card appears, Documented has refused to build a PDF because something would make the report misleading. Better a blocked export th
Assessment & appeals
Before an assessment
More → Assessment preparation. Checklist of what to expect, common questions per activity, and practice prompts that mirror assessor language.
Assessment & appeals
After an assessment
After the appointment, record what was asked, what you said, any difficulties during the assessment, and factual errors you noticed. These notes may help if you later need to chall
Assessment & appeals
Mandatory reconsideration
For most DWP benefit decisions, mandatory reconsideration (MR) is the first step before a tribunal appeal. You ask the office that made the decision to look at it again and explain
Assessment & appeals
Tribunal appeal
If you disagree with the MR notice, you can appeal to the independent Social Security and Child Support Tribunal. You can usually appeal within one month of the date on the notice,
Data & privacy
Backup & restore
Open More → Data → Backup & Restore. Turn on Automatic Backups to keep up to seven daily archives in iCloud Drive, or tap Back Up Now to create a file you can save or share.
Data & privacy
iCloud sync
iCloud Sync mirrors Documented data across devices signed into the same Apple Account. It is off by default because evidence data is sensitive and some people share an Apple Accoun
Data & privacy
App Lock
Open More → Preferences and turn on App Lock to require the authentication method offered by your device before Documented opens.
Data & privacy
Daily reminders
Open More → Preferences and turn on Daily Reminder, then choose a time that is likely to work on difficult days.
Data & privacy
Export or delete your data
Open More → Data to export your records or remove them from Documented.
Data & privacy
Privacy
Documented has no Cocoacorn account, analytics, advertising, or third-party tracking SDKs. Your records live in the app's data store on this device and, if you enable it, your iClo
Documented+ & connected apps
Documented+
Documented+ is a one-time purchase with no subscription. It adds formal PIP descriptor or focused SSDI criterion mapping, dedicated 7-, 28-, and 90-day variability views, and the C
Documented+ & connected apps
Purchase and restore
Open More → Documented+ to purchase or restore the lifetime unlock.
Documented+ & connected apps
Tended, Metered, Tolerated and Steadied
Documented can include compatible summary data from Tended, Metered, Tolerated, and Steadied. Each app works independently and shares only supported summaries through an on-device
Documented+ & connected apps
Evidence tool, not legal advice
Documented is an evidence tool, not legal advice. PIP descriptor wording is the statutory text from SI 2013/377; plain-language explanations are Documented’s own words and are not